She apologised that we were not notified and needed security to get us to our room to get our belongings. We went to the front desk and were told that the hotel was full and all late checkouts were canceled.

The day of our check out we went out and and came back two hour before we were supposed to check out and couldn't get into our rooms. The lady there said we would have no extra fees to pay and our late check out was clearly marked.

Two days before check out a couple complained to us about all the e transfer fees they had to pay so we went to the front desk to check on our status. Check out was a nightmare and is making us think twice if we would go back. In fact the staff at the front desk were great until check out. It was fast and the gentleman behind the counter was super helpful. My daughter had to buy cleaning supplies and clean the bathroom herself before we could feel comfortable. The vanity was comming away from the wall. There was urine stains around the toilet and dirt and hair around the sink and tub. We had a premier strip room with a fantastic view. Steak and Shake was hardly ever open and their burgers were bad. Hooters was always open if you wanted a bite to eat. The lobby was not crowded when we were there. It was nice to come back to a quiet hotel after the hustle and noise of the strip. It was off strip but within walking distance.

I have mixed feelings about this hotel so this review will be long to point out the good and bad.

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